When Will The Order Be Shipped Out
Your order’s shipping timeline primarily depends on inventory availability and order processing efficiency. Below is a clear breakdown to help you understand the process:
1. Standard Shipping Timeline
In-stock items: Orders placed and paid for before the daily cutoff time (usually 3:00 PM local time) will be processed and shipped out on the same business day. Orders placed after the cutoff or on weekends/holidays will be shipped the next business day.
Out-of-stock/backordered items: For items needing sourcing from suppliers, we will confirm the lead time within 24 hours of order placement (typically 3–7 business days). Once stock arrives, we ship the order within 1 business day.
2. Factors Affecting Shipping Time
Payment verification: Shipping will begin only after your payment is fully confirmed (this may take 1–2 business hours for online payments).
Address validation: If your delivery address has incomplete or incorrect details, our team will contact you to confirm, which may slightly delay shipping.
Holidays & peak seasons: During industry peak periods (e.g., end-of-quarter procurement) or public holidays, processing may take an extra 1 business day—we will notify you of any such delays in advance.
3. Track Your Shipping Status
Once your order is shipped, you will receive a confirmation email with a tracking number. You can also check real-time shipping status by logging into your account and navigating to the “My Orders” section. For further questions, contact our customer service team.
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HK Hengyuyuan Technology Co., Ltd

+8613760168730

edda@hkhyy.com

HK Hengyuyuan Technology Co., Ltd